Darren Long

As Vice President of Customer Success, Mr. Long leads Cognex’s global support and service organizations, overseeing the entire customer journey across all products and regions. Since joining Cognex in December 2014, he has played a key role in developing and scaling high-performing technical teams focused on strategic support and execution initiatives worldwide. With more than two decades of experience in customer-facing, complex, and global project environments, Mr. Long brings deep expertise in operational leadership and customer success. Prior to joining Cognex, he spent over nine years at Mettler Toledo in various leadership roles spanning execution, support, and technology. Earlier in his career, he held key positions at Bombardier Transportation for more than seven years, managing large-scale international projects. Mr. Long holds a Master of Business Administration from De Montfort University in the United Kingdom.